Delete Your Account & Data

Bakala — app package com.bakala.app, and bakala.vercel.app

If you’ve only ever browsed or reserved surplus bags as a shopper

There’s no account to delete — Bakala never asks shoppers to sign up, on the app or on the web. Reservations are tied only to a random identifier generated on your device or browser, not to your name, email, or phone number. A leaderboard nickname, if you set one, is likewise not tied to any personal identity.

• On the app: to remove everything stored on your device (reservation history, shopping list, price reports), open Settings → Apps → Bakala → Storage → Clear storage (Android wording may vary by device). This deletes it immediately.
• On the web: clear this site’s data in your browser settings, or ask us to remove a specific leaderboard nickname (email below).

If you registered as a Shop Owner

You can request full deletion of your Shop Owner account and everything tied to it. This removes:

• Your account (email address, password/authentication record)
• Your shop listing (name, area, phone number, pickup location)
• Every surplus bag and featured product you’ve posted, including photos
• Any shopper reservations tied to those listings (already anonymous — only a device ID and pickup code, no shopper personal data)

How to request it: email 3den.org@gmail.com from the address you registered with, with the subject “Delete my Bakala shop-owner account.” Include your shop name so it can be located quickly.

Timeline

Requests are processed manually and completed within 14 days. You’ll receive a confirmation email once your account and data have been removed.

What we may retain

None — Bakala does not process payments and keeps no billing/transaction records tied to your identity, so there is nothing legally required to retain after deletion.

This page is the official account-deletion request channel for the Bakala mobile app (package com.bakala.app) and bakala.vercel.app.
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