Last updated: 18 October 2026
Bakala (“the app”, “the website”, “we”) helps people in Bahrain rescue leftover food from local shops, bakeries and cafés at a lower price before it’s thrown away. This policy covers the Android app and this website, and explains what we collect, why, and the choices you have. We follow Bahrain’s Personal Data Protection Law (Law No. 30 of 2018).
| Data | When | Why |
|---|---|---|
| Email address and password (customer account) | When you create an account. You need one to reserve a bag; browsing doesn’t need one | To sign you in, keep your reservations, pickup codes and points on every device, and send account emails (confirming your email, resetting your password). Passwords are stored only as a secure hash by our backend provider, Supabase; we never see them. |
| Your marketing choice | When you create an account or change it on your account page | Off unless you tick the box. We record whether you said yes, the exact wording you agreed to, and when, so we only ever send offers to people who asked for them. |
| Reservations and a random device identifier | When you reserve a bag | Each reservation stores the bag, quantity, pickup code and your account, so the shop can check your code at pickup and your points can be worked out. A random identifier on your phone or browser lets reservations made before you signed in move into your account. |
| A leaderboard nickname | Only if you choose to set one | Shown publicly on the leaderboard with your points and bags rescued. Optional. Points are worked out from your reservations and whether shops confirmed your pickups. |
| Email, and optionally your area and WhatsApp number (waitlist) | If you join the waitlist on this website and tick the consent box | Only to tell you when Bakala launches in your area (by email, or WhatsApp if you gave a number), or to follow up on interest from a shop. We record the wording you agreed to and when. |
| Precise location (GPS) | Only when you open the map in the app, or tap “use my current location” while registering a shop | On the map it’s shown only as a “you are here” dot and never stored or sent. For a shop, it’s saved once as the pickup address. Never collected in the background. |
| Photos for sharing a rescue | Only if you add one to a story you share | The photo is turned into the story image on your phone and handed to the app you choose to share with. It is not uploaded to Bakala. |
| Pickup reminders (Android app) | Only if you turn them on | Scheduled on your phone from reservation details it already has. Nothing is sent to us for this. Turn them off in Profile or in your phone’s settings. |
| Email address, password, shop name, phone (shop owners) | If you register a shop | To sign you in and run your shop’s listings. Stored with Supabase. |
| Shop and bag photos | When a shop posts a bag | Shown publicly to shoppers browsing bags. Stored with Supabase. |
We only send marketing (offers, new bags, news) by email, WhatsApp, SMS or in the app to people who explicitly agreed to it, for that purpose. Account emails, like confirming your email, resetting your password or your pickup code, are not marketing. You can stop marketing at any time: untick it on your account page, use the link in any message, or enter your email or number at bakalabh.com/unsubscribe. Once you opt out we keep a note of it, so you are not added back to a marketing list later, unless you choose to opt in again yourself.
Our providers (Supabase and Vercel) store data on servers outside Bahrain. We tell you here, and at sign-up, so you can decide before you share anything with us.
Every reservation asks you to confirm, with a checkbox, that the food is near its best-before date (never past its use-by date) before you can reserve it, on the app and the web.
You can see and correct your data, stop marketing, and delete your account at any time. Delete your customer account in the app (Profile) or on the web (your account page). Shop owners can ask us to delete their shop and account, see account & data deletion. You can also ask us what we hold about you, or object to any use of it, by emailing us (below).
If this policy changes in a way that affects what data is collected or how it’s used, we’ll update the “Last updated” date above and, for material changes, notify users in-app or on this site.
Questions about this policy: 3den.org@gmail.com
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